Essentials Pathway
Behavior Ready Essentials™
Entry-level scenario-based training
The entry-level Behavior Ready product covering difficult behavior, observable behavior vs. assumptions, communication, de-escalation, and an introduction to the R.E.A.D.Y. Method™.
2 instructional hours Behavior Ready Essentials Certificate of Completion Pass at 80%
Who this is for
Any adult who works with young people
What you'll learn
- Introduction to difficult behavior
- Observable behavior vs. assumptions
- Adult response
- Communication
- De-escalation
- Redirection
- Boundaries
- Conflict prevention
- Documentation
- Special-population awareness
- Basic R.E.A.D.Y.
- Introductory scenarios
- Final assessment
Course outline
- 1
Understanding Difficult Behavior
What difficult behavior actually is — and what it isn't.
- 2
Observable Behavior vs. Assumptions
Separate what you saw from the story you told about it.
- 3
The R.E.A.D.Y. Method™ — Introduction
Five moves you can run in seconds.
- 4
Scenario Practice
Practice your response in real situations.
- 5
Final Assessment
Pass at 80% to earn your certificate.
Built on the R.E.A.D.Y. Method™
RRecognize
Recognize what is actually happening.
EEstablish
Establish calm, safety and connection.
AAcknowledge
Acknowledge emotion, concern or perspective without automatically agreeing.
DDirect
Direct toward a clear and realistic next action.
YYield
Yield the unproductive confrontation and transition toward resolution.